Privacy Policy

Last Updated: 13 March 2026

JWC Privacy Solutions ("we", "us", or "our") is a UK-based company committed to protecting your privacy. We supply and fit privacy and safety window film for residential, commercial, and educational clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jwcprivacysolutions.com, contact us, or use our services. It complies with the UK GDPR and Data Protection Act 2018.

By using our website or services, you consent to the practices described.

1. Information We Collect

We collect information to provide and improve our services:

• Personal Data: Name, email, phone, address, company details from inquiries, quotes, bookings, or newsletters.
• Payment Data: Processed securely via third parties (we do not store full card details).
• Technical Data: IP address, browser type, pages visited via cookies/analytics.
• Communications: Installation details from forms/emails/calls.

We do not collect special category data unless relevant and with explicit consent.

2. How We Collect Data

• Directly from you (forms, emails).
• Automatically (cookies, logs).
• From third parties (processors, public sources).

3. Lawful Basis and Purposes

Under UK GDPR, we process data on these bases:

Purpose > Lawful Basis

Quotes/installations > Contract necessity

Communications > Legitimate interests

Marketing (opt-in) > Consent

Security/analytics > Legitimate interests

Legal compliance > Legal obligation

4. Cookies

We use cookies for essential functions and analytics (e.g., Google Analytics). Manage via browser or our cookie banner. No marketing cookies currently.

5. Sharing Personal Data

Only with:

• Trusted processors (e.g., payment gateways like Stripe, installers under contract).
• Legal authorities if required.
• In business sales (with notice).

No sales of data. Processors are UK/EU-based with Data Processing Agreements.

6. Data Security

We implement technical/organisational measures (encryption, access controls) per UK GDPR Article 32.

7. Retention

As needed for purposes: 6 years for contracts (tax), 12 months for inquiries. Secure deletion thereafter.

8. Your UK GDPR Rights

You have rights to:

1. Access (copy of data).
2. Rectification (correct inaccuracies).
3. Erasure ("right to be forgotten").
4. Restrict processing.
5. Object (e.g., to marketing).
6. Portability.
7. Withdraw consent.

Requests to hello@jwcprivacysolutions.com with subject 'privacy policy'. Response within 1 month. No fee unless excessive.

9. International Transfers

Primarily UK/EU. Any transfers use UK adequacy decisions or Standard Contractual Clauses.

10. Children's Data

Not targeted at under-13s; parental consent if applicable.

11. Complaints

Contact us first by email or phone. Then, the Information Commissioner's Office (ICO): ico.org.uk or 0303 123 1113.

12. Changes

We notify of material changes via email/site notice.

Contact

JWC Privacy Solutions
273 Archway road, London, N6 5AA
Email: hello@jwcprivacysolutions.com

This policy ensures transparency and compliance.